Legal
Terms of Service
Last updated: January 1, 2024
Welcome to Shield Termite & Pest Control. These Terms of Service govern your use of our website and services. By accessing our site or engaging our services, you agree to these terms. Please read them carefully.
Acceptance of Terms
By using the Shield Termite & Pest Control website, requesting a quote, or scheduling a service, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services. These terms constitute a legal agreement between you and our company.
Service Description
We provide professional pest inspection, treatment, and prevention services for residential and commercial properties. All services are performed by trained, licensed, and insured technicians. Specific service details, scope, pricing, and guarantees will be outlined in a separate written estimate or service agreement provided prior to work commencing.
Estimates and Pricing
Quotes provided are estimates based on the information you supply. Final pricing may vary if the actual scope of work differs from the initial assessment. All prices are in US dollars. We strive for accuracy and will communicate any changes before proceeding. Payment terms are typically due upon completion of service unless otherwise arranged.
Customer Responsibilities
To ensure effective and safe service, you agree to provide accurate information about your property and pest issues. You are responsible for preparing the property as reasonably requested by our technicians (e.g., clearing access areas). You must also secure pets and inform us of any known safety hazards on the premises.
Service Guarantees
Any service guarantees are explicitly stated in your written service agreement. Guarantees typically require that you follow our recommended preparation and follow-up instructions. Guarantees do not cover new infestations of different pests or issues arising from significant changes to the property (e.g., new construction) after treatment.
Limitation of Liability
Shield Termite & Pest Control's liability for any claims arising from our services is limited to the amount paid for those specific services. We are not liable for incidental, consequential, or punitive damages. This includes, but is not limited to, damage to property not directly caused by our negligence during service execution.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or licensed to us and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our website content without our express written permission.
Website Use
You agree to use our website for lawful purposes only. You must not use it to transmit any harmful code, engage in fraudulent activity, or attempt to gain unauthorized access to our systems. We may terminate your access to the site for any violation of these terms.
Third-Party Links
Our website may contain links to third-party sites for your convenience. We do not endorse and are not responsible for the content, privacy practices, or accuracy of information on these external sites. Accessing them is at your own risk.
Governing Law
These Terms of Service are governed by the laws of the state where our primary business is located, without regard to its conflict of law principles. Any legal action or proceeding relating to your use of the site or services shall be brought exclusively in the state or federal courts located in that state.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting the updated terms on our website. Your continued use of our website or services after such posting constitutes your acceptance of the revised terms. We encourage periodic review of this page.